Skills And Tools:
- Installing and configuring computer hardware operating systems and applications
- Monitoring and maintaining computer systems and networks
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Replacing parts as required
- Setting up new users' accounts and profiles and dealing with password issues
- Prioritizing and managing many open cases at one time
- Testing and evaluating new technology
- Conducting electrical safety checks on computer equipment
- Implementing file backups
- Any extra assigned duties from line manager
- Must have good knowledge in Mac systems , Microsoft Windows and software installation, maintaining, configuration, and maintenance.
- Good knowledge of Microsoft Windows server and domain controller configuration.
- Hardware troubleshooting and replacement of malfunctioning parts.
- Very good English is required.
- Excellent communication skills.
- IT Help Desk SpecialistConfidential Company - Maadi, Cairo6 days ago