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Operations Analyst - Branch Operations

Stryve
Hadayek Alahram, Giza
Posted 1 month ago
120Applicants for1 open position
  • 120Viewed
  • 6In Consideration
  • 110Not Selected
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Job Details

Experience Needed:
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Job Description

  • Respond promptly to customer inquiries.
  • Review received documents from customers (NID, Income proof,..)
  • Ensure that application forms are filled with no missing fields or wrong data.
  • Review KYCs received from customers and be sure that all requirements are fulfilled.
  • Manage & optimize the resources under his supervision.
  • Ensure the smooth flow of customers onboarding process.
  • Abide with bank policies & procedures related to his/her rule.
  • Follow-up any pending cases & ensure finalizing it at the soonest efficiently.
  • Monitor closely and effectively the daily onboarding process for any suspicious or unusual activities & ensure to report it to the concerned department.
  • Manage branch operations

Job Requirements

 

  • Excellent communication skills, both verbal and written
  • Experience using statistical and database software
  • Strong analytical and problem-solving skills
  • Willingness to learn
  • Good with data

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