Senior Collection Officer - Beltone Consumer Finance

Beltone Financial -
Cairo, EgyptPosted 1 year ago

85Applicants for1 open position

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Responsible for managing the collecting of outstanding debts from customers.
Responsible of informing customers with their overdue to minimize portfolio delinquent.
Handling the company portfolio according to the payment’s ratio.
Make sure that portfolio delinquency maintained at the accepted ratio.
Negotiates account resolution, accurately inputs, and documents actions within the collection systems while maintaining Collection performance and productivity standards.
Maintains up-to-date customer contact information in the collections systems.
Handling customer complains.
Calling new booking customers to verify their data.
Meet monthly collection goals as assigned by management.
Daily follow up with the delinquent customers.
Handle external collection activities.

Bachelor's degree in commerce, Business administration or equivalent
+3 years of experience in similar role
Experience in consumer finance is highly preferred.
Languages: very good written and verbal communication skills in both English and Arabic.
Proficiency in MS Office (Word, Excel & Access) & MS Visio