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Job Description
- Coordinate with top management to identify staffing needs and forecast hiring needs by department
- Design job descriptions and interview questions that reflect each position’s requirements
- Administer compensation and benefit plans
- Assist in talent acquisition and recruitment processes
- Source potential candidates through online channels (e.g. social platforms and professional networks)
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews
- Conduct employee onboarding and help organize training & development initiatives
- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
- Promote HR programs to create an efficient and conflict-free workplace
- Assist in development and implementation of human resource policies
- Undertake tasks around performance management
- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
- Organize quarterly and annual employee performance reviews
- Maintain employee files and records in electronic and paper form
- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
- Assist with Payroll
Job Requirements
- 2 to 5 years Experience
- Offshore Call Center Experience is a plus
- working hours 3 PM to 11 PM
- Can work in a fast pace invironment
- Experience in OD is a great advantage
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