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Job Description
- Administrate and performs Infor ERP systems administration duties and support core functions of Infor systems (M3 , SCE , IOS ,MOM, CLM,Loginext , etc.)
- Administrate and performs Legacy systems administration duties and supports.
- Monitor, control and analyze all Infor servers and systems in order to maintain system availability, performance and utilization.
- Monitor and resolve the Infor ERP integration issues in the different environments.
- Managing the customized Fixes installations and promotions between the different environments in the different ERP Applications.
- Manages and participates in the installation of patches/ upgrades to Infor environments and applications.
- Maintains technical maintenance calendar of events for Infor applications/environments, operating system, and database versions.
- Troubleshoots issues and communicates effectively with Infor support when needed.
- Communicates complicated technical concepts to non-technical customers.
- Provides the guidance and the required support to Infor technical operators.
- Provide second and third-level diagnostics to resolve complex technical problems.
- Adhere to and implement the company's internal security policies and guidelines related to level of responsibility.
- Provides training and support to less experienced System administrators and operators.
- Adhere to ITIL-based IT Service Management processes for incident, change and problem management.
Job Requirements
- Bachelor’s Degree from computer science or faculty of science or equivalent.
- 1 – 3 Years of experience in Infor systems (M3 , SCE , IOS ,MOM,CLM, Loginext , etc.) Administration and Implementation
- Experience in working with Life Cycle Manager, M3 Business Engine, and Business Messages.
- Experience in working with MOM or Stream serve and Outbound Document Services), Supply chain execution, M3 Smart Office (LSO), Infor Process Automation, Infor Document Management, M3 Web-services, M3 Enterprise Collaborator (MEC) and M3 APIs. M3 Ad Hoc Report Manager experience a plus.
- Experience in working with ION Integration between Infor systems
- Hands-on Microsoft Windows Server OS and virtual servers
- M3 System Administration experience including the definition of security roles.
- Programming concepts, such as functions and input/output parameters, loops, and execution flow control.
- Very Good English communication skills both written and verbal
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