Senior Account Manager
6th of October, Giza
Senior Account Manager
6th of October, GizaPosted 1 month ago28Applicants for1 open position
- 21Viewed
- 2In Consideration
- 13Not Selected
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Job Description
Ready to be part of one of the Market Leaders in Egypt? Apply now!
Ostool Transport, one of Raya’s subsidiaries, is hiring a Senior Account Manager
Job Summary
We are seeking an experienced and results-driven Senior Account Manager to lead strategic client relationships, ensure exceptional service delivery, and identify opportunities for business growth. The ideal candidate has a strong background in account management, excellent communication skills, and a proactive approach to problem-solving and client satisfaction.
What will you do?
- Serve as the primary point of contact for a portfolio of high-value clients.
- Develop strong, long-term relationships with key stakeholders.
- Understand clients’ business needs and provide tailored solutions to meet objectives.
- Coordinate internal teams (sales, operations, finance, etc.) to deliver services and solutions.
- Monitor account performance metrics and ensure service-level agreements are met.
- Identify opportunities to upsell and cross-sell products/services.
- Prepare and deliver client presentations, reports, and strategic reviews.
- Resolve issues promptly and professionally to maintain client satisfaction.
- Contribute to team development by mentoring junior account managers.
Job Requirements
- Bachelor’s degree in Business, Communications, or related field (MBA is a plus).
- 5+ years of account management or client-facing experience, with a minimum of 2 years in a senior or strategic role.
- Proven track record of managing and growing key client relationships.
- Strong analytical, organizational, and communication skills.
- Ability to manage multiple accounts and deadlines in a fast-paced environment.
- Industry experience in logistics, Supply chain,
- Experience with contract negotiation and renewals.
- Strong project management skills and experience with project management tools.
What is unique about Raya?
- Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
- Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
- Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
- Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
- Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
