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Job Description
Position Overview:
The Medical Consultant is responsible for reaching out to potential patients, gathering comprehensive health information, coordinating diagnostic processes, and clearly communicating treatment plans. This role ensures that patients are well-informed about their dental treatment options and receive the necessary information and support throughout the consultation process.
Main Responsibilities
Building Patient Relationships & Understanding Needs:
- Reach out to patients who have inquired about dental treatments, warmly introducing yourself and the clinic. Briefly highlight our services and the expertise of our dental team.
- Collect and meticulously record patient health information, including medical history and current health status. Actively listen to understand their dental concerns and treatment goals.
Treatment Coordination & Communication:
- Coordinate the acquisition of necessary dental X-rays and documentation from patients to support accurate diagnosis. Ensure all patient information and images are securely recorded and readily available.
- Clearly communicate the dentist's diagnosis and proposed treatment plan to the patient, providing a comprehensive overview. Answer any questions they have regarding their dental needs and treatment options, ensuring they feel informed and empowered to make decisions.
Job Requirements
Qualifications
- Bachelor's degree (preferred).
- 1+ year in dental/medical consulting, patient coordination, or a similar role is preferred.
- Excellent written and verbal communication with the ability to explain complex medical information clearly and patiently.
- Highly organized with proficiency in patient information systems and diagnostic coordination.
- Demonstrated ability to build report with patients, addressing their concerns with empathy and understanding.
- Fluency in English or one of the following Russian, French is a MUST.
- Proven ability to work effectively within a team environment, contributing to a positive and productive work atmosphere.