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Job Description
- Performs training needs analysis and executes effective training programs based on the analysis.
- Monitors training rooms, systems, and calendars to ensure training is distributed evenly throughout each month and looks for and resolves schedule conflicts.
- Coordinates with all internal functions within various departments to ensure the completion of training processes.
- Works with various departments to gain agreement as to standard procedures for documentation and coordinates related instructional document preparation.
- Organize and/or conduct training for all new hires in operations.
- Organize and/or conduct training for all new members of the training team.
- Oversee all on-the-job training and conduct examinations to ensure trainees are being properly trained and certified.
- Ensure all issues relating to the training process are addressed and conduct root cause analysis of met issues and provide recommendations if needed.
- Plan, schedule, and administer training workshops.
- Actively attends kick-off meetings and regular conference calls and actively manages all tasks connected with new projects.
- Provides feedback and required reports on necessary activities connected with assigned projects.
- Assist with onboarding of new team members and in conducting training/knowledge assessments.
- Assists with application and reimbursement of training grants.
- Works with the Training Manager on projects and special assignments.
Job Requirements
- Strong Collaboration Skills
Proficiency in collaboration and project management tools, such as Microsoft Teams, Zoom, and Miro.
- Experience in Training or Instructional Design
1 to 2 years of experience in the training field and/or in instructional design.
- Advanced MS Office Skills
Proficiency in PowerPoint, Excel, and Word is essential.
- Awareness of Modern Instructional Design Tools
Familiarity with tools like Articulate 360, Adobe Captivate, iSpring Suite, Canva, and Genially is preferred.
- Understanding of Learning Management Systems (LMS)
Knowledge of platforms such as Moodle, TalentLMS, and Canvas is advantageous.
- Strong Knowledge of Gamification and Game-Based Learning Tools
Familiarity with using tools like Kahoot, Mentimeter, Quizzez, and Articulate Storyline.
- Language Proficiency
English level of B1 or higher. - Certification in Training
TOT certificate or an equivalent qualification is a plus.