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Customer Support Representative - Commerce ( Accounting )

CompactSoft International
Nasr City, Cairo
Posted 2 months ago
85Applicants for3 open positions
  • 12Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

Main Duties:

  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
  • Explain the accounting module program to the clients
  • Training clients on the software programs
  • Solve clients’ problems throughout visiting them or over the phone
  • Testing and fixing faulty equipment
  • Improves system performance by identifying problems; recommending changes

Job Requirements

Required skills:

  • Logical thinker
  • Fast learning
  • Patience
  • Multi-tasking capabilities
  • A graduate from the Faculty of Commerce is a must

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