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Job Description
POSITION SCOPE:
The mission of the Credit Analyst is ensuring that customer credit risk is properly evaluated and monitored to optimize working capital and profitability for a specific customer portfolio. she works with the Credit Team and business management leveraging customer credit information to promote Company revenue / earnings growth. Responsibilities will focus on the evaluation / management of risk, monitoring customer payment performance and engagement with internal / customer contacts to proactively identify & resolve issues that impede performance.
POSITION RESPONSIBILITIES:
- Lead coordinated collection effort with Sales & Customer Service to manage exposure for an assigned portfolio
- Work with the Credit Team and business management to complete & document account assessments / reviews within established guidelines
- Establish appropriate credit limits; managing credit holds & order releases as appropriate
- Systematic review of the account base assigned to determine reasons for non / slow payment
- Profile customers to ensure our billing process is consistent with their payment process
- Make Customer calls to proactively assist in paying invoices as necessary
- Escalate potential customer issues in a timely manner
- Maintain the integrity of Customer master data
- Lead periodic reporting for payment discrepancies to facilitate resolution and accounting treatment
- Lead periodic reporting to business management of key performance indicators, trends & underlying causes
Job Requirements
Required:
- Bachelor Degree
- 3-5 years professional experience, including exposure to the Order to Cash cycle
- Demonstrated understanding of credit risk, collections, customer disputes & working capital management
- Must be creative, resourceful, organized & able to work well independently & as part of a team
- Strong Customer focus / relationship building mentality
- Superior written & verbal communication skills
- Advanced proficiency in MS Office, primarily Excel
- Strong analytical skills & desire to identify / implement process improvements
- Ability to coordinate / influence action from others to achieve business objectives
- Work involves confidential & sensitive information. Discretion is essential
Preferred / Plus
- Manufacturing sector experience
- Experience with SAP or similar ERP system
- Advanced Degree in Accounting, Finance or related discipline