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Senior Operations Specialist

NowPay - Giza, Giza

Senior Operations Specialist

NowPay - Giza, GizaPosted 20 days ago
116Applicants for2 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Managing day-to-day Operations.
  • Tracking and reporting on operational performance.
  • Responsible for the issuing of monthly invoices.
  • Preparing weekly and monthly reports on account status
  • Monitor and analyze customer's usage.
  • Dealing with bank accounts, cheques, deposits, and online banking as part of the operation flow.
  • Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.
  • Maintain a good relationship with current customers.

Job Requirements

  • Excellent communication and negotiation skills
  • Experience in delivering client-focused solutions based on customer needs
  • Keen attention to detail and adherence to deadlines
  • Excellent problem-solving skills
  • Has the ability to build trusted relationships with customers and clients.
  • Experience in Account Management
  • Experience in the Fintech field is a plus 

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