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Job Description
- Going out on daily visits to collect debts from merchants.
- Communicate with the sales representative to collect the sale amount immediately.
- Constant communication with accounts to identify late payments.
- Communicate with debtors and arrange with them methods of paying bills.
- Keeping all records accurately helps facilitate easy access.
- Preparing reports on collection activity periodically.
- Follow up on process payments and refunds.
- Resolve billing and customer credit issues.
- Constant updating of collection files.
Job Requirements
- Hands on experience in sales and an ability to deliver excellent customer experience.
- Knowledge of CRM software and MS Office (MS Excel in particular).
- Excellent communication and negotiation skills.
- An ability to deliver projects and answer inquiries on time.
- Business acumen with a problem-solving attitude.
- BSc degree in Business Administration, Marketing or relevant field.