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Job Description
- Act as a front-line interface with customers of Vodafone Ireland Customers.
- Role involves responding to customers over the phone and resolving their inquiries.
- Delivering and maintaining an excellent customer experience.
Benefits
- Attractive salary packages.
- First month is Online training.
- Work remote from anywhere inside Egypt after 2 months.
- Laptop/PC provided from the company + Internet allowance.
- Career progression.
- No overnight shifts.
- 5 working days + 2 days off (Rotational).
- Social and Medical insurance
- Annual balance + Lieu.
- Profit share
- Annual Salary Increase after Conversion
Job Requirements
- English fluency is a must (B2 to C1 or higher)
- Graduates & Dropouts only can apply.
- Egyptian Nationality is a must.
- Excellent communication skills.
- Typing skills.
- Having a previous experience in customer care is a plus.