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Job Description
Etisalat Misr opens the door to appointment ‼️ Call Center
(English required good )
Smart Village in October
- Handle inbound customer calls and provide accurate information regarding Etisalat’s products and services.
- Resolve customer inquiries, complaints, and technical issues in a professional and timely manner.
- Escalate unresolved issues to the appropriate departments while ensuring follow-up and customer satisfaction.
- Maintain up-to-date knowledge of Etisalat’s offers, packages, and system tools.
- Log and document customer interactions clearly and accurately using the internal CRM system.
Job Requirements
- For graduates with higher qualifications and completion of the army/exemption
- Males only
- The contract is with Etisalat itself (in source)
- Salary 6255 to 6750 pounds
- Medical and social insurance
- Maximum age 30 years
- Transportation to and from
- Rotational shifts (8 hours)
- Five working days
- Etisalat bill line
- Residents of Cairo and Giza are required