Skills And Tools:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- 3-5 Years Experience in customer services
- Excellent in MS. Office
- Hard worker and Work under stress
- Excellent Negotiation and Handling Skills
- V. Good Communication Skills
- V. Good in Arabic / English writing
- Experience in Real Estate
- Customer Service Manager (Real...Confidential Company - Maadi, Cairo4 days ago