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Job Description
- Responsible for Analyzing current processes and identifying strengths and weaknesses.
- Conducting interviews, and collecting data, preparing process flows diagrams.
- Develop recommendations for process improvements and work with teams to implement these changes.
- Designing and implementing new processes: developing new process diagrams/maps.
- Presenting new process recommendations to the key stakeholders for feedback and approval.
- Follow up on the approved process recommendation to ensure completion.
- Carry out post process improvement assessment to ensure any finetuning are assessed.
- Perform cost assessments: In many cases, process improvements are implemented in order to save the company money. As such, you may be responsible for conducting cost assessments to determine whether or not a proposed improvement will be financially beneficial.
- Training employees on new processes: train employees on how to use them. This may involve leading training sessions and creating training materials.
Job Requirements
- BA in computer science or business administration.
- Proficiency in MS Visio and projects is a must.
- Minimum 3-4 years of experience in similar positions in a similar industry.
- Relevant courses or certification is an asset.
