Fitness Centre Receptionist

Receptionists Rotational shifts 6 days per week ( Female) are needed in Fitness Centre in Obour City, will be responsible for:

• Act /as the first point of contact for visitors to the center which will include meeting and greeting clients.
  
• Checking members in.
  
• Singing up new customers for memberships.
  
• Taking phone calls for any inquiries/complains.
  
• Moderation for private messages received through our social media platforms.
  
• Providing accurate information concerning programs and activities.
  
• Schedule appointments for training classes and taking attendance for the class before the start time.
  
• Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times.
  
• Maintain database and keep it up to date.
  
• Maintain general filling system (Soft and Hard copy).
  
• Follow up with old inactive members and get a proper feedback.
  
• Assisting current members with their queries/complains.
  
• Follow up with new members to maintain and support them feeling welcomed and satisfied.
  
• Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by the relevant department.
  
• Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately and accordingly completing relevant documentation.
  
• Handling any other related work accordingly at the request of the Fitness Centre Manager.