Reconciliation & Settlement Head

Job Specific Responsibilities:

• Manage Daily Issuer reconciliation & settlement Process.
• Manage Daily Acquirer reconciliation & settlement Process.
• Responsible for monitoring the Settlement & reconciliation team & handling different payment schemes 
• Participate in the analysis of Settlement requirements of any new payments service.
• Responsible of the management of Chargeback Process.
• Develop and operate accurate reconciliation system Process.
• Manage the process of getting new clearing certifications for both domestic and international networks.
• Responsible for internal training of the new staff members.
• Manage the settlement process for different fulfillment entities.
• Daily monitoring for the ticketing system that is used by banks for any queries
• Prepare the weekly report to discuss all challenges & opportunities with department’s heads.
• Working with our Developer team for enhancing process & new system implementation.
• Prepare the department monthly invoices.

Managerial Responsibilities:

• Present analysis daily/Monthly/Quarterly/Yearly services statistics and reports.
• Review, Sign and release business related invoices to collect service fees from the different entities.
• Responsible of annual goals & target.
• Manage and Improves expertise of head of every function in the department through coaching, mentoring, and in-service presentations to meet the target.