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Job Description
- Manage information technology and computer systems
- Plan, organize, control and evaluate IT and electronic data operations
- Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Identify problematic areas and implement strategic solutions in time
- Manage the servers, backups, servers and the firewall systems.
- Manage and maintain all the telephone system lines ex. (CISCO and Prima-cell)
- Support all the configuration of the hardware’s and software’s products to the end users within the company.
- Coordinate with the hardware and software suppliers to provide their products to the company.
- Responsible for the hardware and software’s security system (Camera system, Attendance, Security alarm)
- Coordinate with any team members supporting the employees inside the company.
- Coordinate with the landlines suppliers to support network (Routing and switching, VoIP, PRI)
- Provide a backup plan for all the equipment’s within the company.
- Manages the day-to-day operations of the PC’S host computers by monitoring system performance, configuration, maintenance, and repair.
- Ensures that records of system downtime and equipment inventory are properly maintained.
- Applies revisions to host system firmware and software.
- Works with vendors to assist support activities if needed.
- Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
- Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside suppliers and other support personnel and/or organizations.
- Installs, modifies and maintains systems and utility software on server computer systems.
- Provides server support related to other software.
- Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays and other components.
- Ensures high availability and acceptable levels of performance of mission critical host computer resources.
- Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
- Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
- Coordinate project directions and schedules to maximize benefits and minimize impacts on the customer organizations.
- Manages the data center and computer host systems including hardware, software, Virtualizations and equipment such as Servers, air-conditioning system, UPS (uninterrupted power system).
- Stays current with technological developments in systems administration technology and recommends ways for PC’S to take advantage of new technology.
- Contributes to team effort by accomplishing related results as needed.
Job Requirements
- Proven working experience as an IT Manager or relevant experience
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Expertise in data centre management and data governance
- Hands-on experience with Cyber Security - Cloud , computer networks, network administration and network installation
- Ability to manage personnel
- BS in Computer Science, MIS or similar field
