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Job Description
- Regularly visit a list of traders & pharmacies in the territory and promote the products.
- Ensure products are available and well displayed.
- Negotiate and cut sales deals with concerned chains of responsibility.
- Issue sales invoice at customer-place through portable device (tablet or similar)
- Cash collection in line receivable policy and procedures. Handle collection as needed in liaising with Finance and Distribution Teams
- Cut deals and orders directing customers for the best way of executions.
- Report their activities in line with agreed KPI's and fulfil them.
- Participate in Health Days and Point of Sales Activities (POS) as agreed with the Line Management
- Achieve agreed upon sales targets and outcomes within schedule sales effort.
- Analyse the territory/market’s potential, track sales and status.
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Job Requirements
Competencies and Behaviors:
- Professional presentation capability
- Ability to develop relations and business network
- Accountability for achievement
- Persuasive and good negotiation capabilities
- Proven experience as key account manager
- Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
Qualification/Knowledge/Experience:
- Level of Education: Relevant high degree
- Experience: Experience working with chains in sound firms preferably of Pharmaceutical/OTC business
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