Senior Social Media Manager

We're hiring an on-site Full-time Senior Social Media Specialist & Account Manager to start immediately joining Kampaign Agency

Job Title: Social Media Specialist & Account Manager

Location: Gize, 6th October (On-site)

Type: Full-time

Contract: Permanent

About Us:
Kampaign Agency is a leading e-commerce digital agency dedicated to helping businesses thrive in online exposure and scale. With a dynamic team of experts, we provide end-to-end eCommerce solutions to drive growth, enhance brand visibility, and maximize ROI for our clients.

Job Summary:
Our company is seeking a highly motivated and skilled individual to fill the position of Social Media Specialist & Account Manager. This unique role requires a combination of account management and social media strategy. As a key member of our team, you will be responsible for nurturing client relationships and implementing effective social media campaigns.

Key Responsibilities:

Social Media Specialist:

• Create, curate, and manage engaging content across various social media platforms, aligning with clients' brand voice and messaging.
• Develop and implement data-driven social media strategies to increase brand awareness, drive traffic, and generate leads.
• Monitor social media trends, emerging platforms, and best practices, ensuring clients stay ahead of the curve.
• Conduct in-depth social media audits and provide actionable insights and recommendations for improvement.
• Monitor and audit comments, messages, and customer inquiries on social media platforms, maintaining a positive brand image.
• Generate regular performance reports, highlighting key metrics and insights, and making recommendations for improvement.

Account Management:

• Serve as the primary point of contact for assigned client accounts, fostering strong client relationships through regular communication and exceptional service.
• Understand clients' business goals, objectives, and challenges to develop tailored strategies and solutions.
• Develop and execute comprehensive account plans, outlining key deliverables, timelines, and performance metrics.
• Collaborate with cross-functional teams (designers, developers, content creators, etc.) to ensure the timely and successful delivery of client projects.
• Monitor and report on key performance indicators (KPIs), providing clients with regular updates on campaign performance and results.
• Identify opportunities for account growth and upselling of agency services, working closely with the sales team.

Benefits

• Competitive package and Paid time off
• Exposure to multiple kinds of businesses and enterprises
• A strong foundation team that is trusting, ego-free, and collaborative one
• A very talented and growing team with such a clear vision to help product (physical) owners

Kampaign Agency is a Value-based agency for integrated e-Commerce & digital marketing solutions. We've worked for more than 50 companies for their growth and exposure in 4 countries around the MENA region and Europe.