IT Help Desk

We're searching for Help Desk candidates at the below governorates :
Aswan - luxor - Qena - Minya - Bani Suef - Suhag
Qalyubiya - Monufia - Ismailia - Behair

Tasks :

• Manage the daily operations of the IT department.
• Assist with the installation of new hardware and software and help train employees on its use.
• Offer daily operations and systems support to personnel.
• Verify the functionality of hardware and software components.
• Troubleshoot hardware and software issues in person, remotely and via phone.
• Assist employees with computer problems and answer their questions.
• Conduct daily network backup operations.
• Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience.
• Strong sense of discretion and confidentiality required.
• Troubleshooting hardware and software issues.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations on new software and hardware
• Managing technical documentation