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Customer Support Advisor

3D Diagnostix - Maadi, Cairo

Customer Support Advisor

3D Diagnostix - Maadi, CairoPosted 1 month ago
103Applicants for15 open positions
  • 102Viewed
  • 40In Consideration
  • 30Not Selected

Job Details

Experience Needed:
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Job Description

Summary:

  • An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client's inquiries as well as providing them with standardized and high-quality service in a timely manner.

Responsibilities:

  • Answer inbound calls and manage workflow between departments
  • Answer clients inquiries and help them use the company’s services
  • Make outbound calls with clients to follow up on service delivery
  • Overlook production processes and services provided by the company

Job Requirements

Job Requirements:

  • English Fluency is a MUST.
  • Graduates & undergraduates can apply.
  • Previous experience as a Customer support agent, Call Center agent is a plus.
  • Ability to work in the US Shift (5 pm - 2 am).
  • Customer service skills.

Job Conditions:

  • Working location: Maadi
  • Working days: Monday to Friday, Saturdays and Sundays are fixed off days
  • Salary: 6000 Net + (1000 KPI's + 500 Increment) both applicable after the first 3 months.

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