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Job Description
- Coordinates and manages the processing of all student applications throughout the admissions cycle, to ensure that applications are completed and reviewed in a timely manner and within the standards set by the university.
- Provide administrative support by coordinating, implementing, the various admission services functions and its logistics internally and externally.
- Provide oversight of the full admissions process from inquiry to enrollment and performs the required follow-ups in all forms of communication fitting the assert required (phone calls, emails, wts app, online meetings----etc).
- Ensure focus on quality of customer service while achieving key goals. Hence, continually updates and improves the admission cycle.
- Serves a role in systems management of Power Campus, Moodle, and Hubspot to include testing, updates, training, and creation of rules and workflows to support all phases of the admissions cycle.
- Provides statistical information and reports for each semester and up-to-date forecast figures for upcoming semesters.
- Maintains and manages student records and ensure confidentiality, security, and accuracy in compliance with academic policies.
- Handles the student scholarships and updates the finance department with student discounts.
- Works collaboratively with the teams to smoothly assert prospected High school applicants invert to be enrolled students.
- Supervises the English placement exam cycles and manage their logistics and communication (internally and externally).
- Performs related duties based on department need.
Job Requirements
- 0-1 years’ experience working in higher education.
- Possess excellent written and communication skills.
- Ability to coordinate and manage complex activities.
- Possess a high level of proactive problem identification and solution.
- Ability to lead, analyze, and interpret information and complex data.
- Possess excellent customer service and presentation skills.
- Ability to set proper time management and maintain a high level of organizational skills.
- Possess well developed interpersonal skills.
- Can adapt quickly to new technology, the subsequent upgrades to technology.
- Punctuality and adherence to entity polices and departmental rules is a must.
- Excellent interpersonal and communication skills.
- Time management and adherence to deadlines focusing on the quality of work.
- This job requires full engagement and provide support even during occasional evening and weekends during peak seasons.