Enterprise Call Center Agent - Irish Account

Egyptian Contact Center Operator - ECCO - Maadi, Cairo

43
Applicants for
60 open positions
26
Seen
2
Shortlisted
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,800 to 4,500 EGP per month, Attractive Bonus package
Languages:
Arabic, English
Vacancies:
60 open positions
About the Job
  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Benefits :

  • Net Salary: L.E 3,800 + attractive Bonus package
  • based on Performance
  • 5 working days and 2 days weekend
  • Shift length: 9 working hours including 1:15 breaks
  • Operating hours starting from 8:00 AM till 10:00 PM
  • Location: Dallah Tower in Maadi , yet training might be in HQ
  • Shifts: Rotational shifts
  • Weekends: Rotational
  • Training : (6 weeks) is either in HQ or Dallah
Job Requirements
  • GRADUATES OR UNDERGRADUATES can apply.
  • FLUENCY_IN_ENGLISH is a MUST .
  • EGYPTIANS_ONLY .
About this Company

We provide customers with high-quality integrated services that meet international standards. Our customized solutions focus on customers' individual needs and future ambitions. Driven by flexibility, efficiency, and innovation, ECCO's talented staff provide continuous customer satisfaction and sustainable growth.

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