Enterprise Call Center Agent - Irish Account

Egyptian Contact Center Operator - ECCO - Maadi, Cairo

66
Applicants for
60 open positions
40
Seen
2
Shortlisted
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,800 to 4,500 EGP per month, Attractive Bonus package
Languages:
Arabic, English
Vacancies:
60 open positions
About the Job
  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Benefits :

  • Net Salary: L.E 3,800 + attractive Bonus package based on Performance .
  • Medical and Social Insurance and Prepaid VPN line.

Work Conditions:

  • Operating hours starts from 8:00 AM till 10:00 PM , Shift length: 9 hours including 1:15 breaks , shifts : rotational .
  • Location: Dallah Tower, yet training might be in HQ
  • 5 working days and 2 days off .
Job Requirements
  • GRADUATES only can apply.
  • FLUENCY_IN_ENGLISH is a MUST .
  • EGYPTIANS_ONLY .
About this Company

We provide customers with high-quality integrated services that meet international standards. Our customized solutions focus on customers' individual needs and future ambitions. Driven by flexibility, efficiency, and innovation, ECCO's talented staff provide continuous customer satisfaction and sustainable growth.

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