German Account Advisor

Egyptian Contact Center Operator - ECCO - Maadi, Cairo

12
Applicants for
100 open positions
12
Seen
6
Shortlisted
3
Rejected
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
German
Vacancies:
100 open positions
About the Job

German Speakers - call center " German Speakers " URGENTLY requested for immediate hiring in a multinational call center located in Egypt ( Maadi and 6th October City)

Main Duties:

  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Job Details

  • 9 hours shift including 1:15 hour break; rotational from 9 am to 10 pm.
  • Day off: 2 days off rotational basis.
  • NEW ATTRACTIVE PACKAGE VPN line, Meal allowance, Medical Insurance,Social Insurance and transportation.
Job Requirements
  • FLUENT German
  • Strong verbal communication skills
  • Demonstrates a positive, enthusiastic, friendly attitude
  • Proficiency in using MS office
  • Both Grads &undergrads; can apply
  • Availability to work both full and part time
  • Nationality :Any
  • No age limit
  • Gender: Both
About this Company

We provide customers with high-quality integrated services that meet international standards. Our customized solutions focus on customers' individual needs and future ambitions. Driven by flexibility, efficiency, and innovation, ECCO's talented staff provide continuous customer satisfaction and sustainable growth.

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