Call Center Agent - Bank of Alexandria

Go Partners - Mohandessin, Giza

408
Applicants for
7 open positions
361
Seen
1
Shortlisted
6
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
7 open positions
About the Job
  • Assist customers with routine account-related questions
  • Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.
  • Research customer questions
  • Process necessary paperwork to rebate customer service charges.
    Verify information.
  • Perform customer requested research, including printing statement and check copies.
Job Requirements
  • Basic math, clerical and typing skills
  • Ability to handle multiple tasks while maintaining a high level of service
  • Ability to understand and retain product and service knowledge
  • Effective verbal and written communication skills,capable of tailoring communication to each unique situation
  • Active listener with ability to ask needed questions in order to clarify any ambiguity
About this Company

Go Partners is dedicated to build long-term relationships; by providing flexible out-sourced contact center solutions which add maximum value to our clients. We strive to create a positive experience with every customer interaction by delivering the best people, best... (More)

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