Develop of the Credit Policy and procedure to comply with THE COMPANY Credit Strategy ensuring that its alignment with the overall Finance plan.
Document all processes and procedures related to credit control and ensure its regular updating and alignment with the overall organization credit control strategy.
Manage and maintain the organization’s credit policy to ensure that credits are determined and collected in the planned dates.
Manage the implementation of the credit control system that measures credit control performance and adequately identifies areas of concern.
Manage the tracking of actual payments performance on a monthly, quarterly and annual basis to ensure identifying critical issues to the management to guarantee the company safeguards.
Improve Collection and Credit Control system.
Make contact with customers regularly to ensure all relevant debts are managed as necessary and Identify changes in payment patterns and propose action to avert indebtedness in a timely and accurate manner.
Handle disputed charges and negotiate to bring payment within the agreed terms and provide accurate advice on charges queries.
Ensure customers pay on time and negotiating re-payment plans and ensure that debts are paid in a timely manner and create the rescheduling plans (If Needed) after management approval.
Follow-Up overdue amounts within agreed timescales and maintain accurate records of all chasing activity.
Ensure that all transactions, provision calculation and provision account maintenance are compliant with Company's policies and THE COMPANY regulations.
Produce reports and analyses, from internal and external data sources to provide management with the necessary Credit Control information for decision-making.
Manage the analysis of current and new customers’ financial information, identify any issues of concern, and provide recommendations for action.
Evaluate the creditworthiness of new customers and reevaluating current customers to decide whatever or not to offer the credit required.
Identify the root cause of debt losses and propose solutions that aim at minimizing the company’s financial losses.