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Job Description
- Handling customer inquiries and complaints & Solving problems and escalating the issues to management when appropriate.
- Educate the customer with Etisalat products and services.
- Promote handsets and accessories.
- Up sell Etisalat products & services to the customers.
- Recommend products and services improvement.
- Ensure compliance to policies & procedures.
- Selling products and services using solid arguments to prospective customers.
- Performing cost-benefit analyses of existing and potential customers.
- Maintaining positive business relationships to ensure future sales.
- Ensure high level of quality and accuracy in the daily work,
- Furnish & enhance after selling service & provide total customer satisfaction.
Job Requirements
- 0-1 years of experience.
- Sales Experience