TeleCollector - Collection Department / Outsource

Al Ahli Bank of Kuwait ( ABK Egypt ) - Cairo, Egypt

Applicants for
5 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
2,400 to 2,500 EGP per month, + Commission
5 open positions
About the Job
  • Maintaining Flow Rates through Achieving the Monthly Targets.
  • Maintaining daily targets for productivity / effectiveness for optimal performance.
  • Informs and advises clients on the benefits of making payments on due date.
  • Checks with branches the latest available data and requests to hold the due amount on clients’ accounts.
  • Raising customer service issues to supervisor and Handling it to ensure customer satisfaction.
  • Maintaining System trails and updates to ensure accurate Feedbacks for delinquent cases.
Job Requirements
  • Good command of spoken and written English.
  • Very good command in MS office programs.
  • Very good communication, negotiation & listening skills.
  • Customer handling Technique.
  • Diplomatic, enthusiastic and has clear voice tone.
  • Flexibility and ability to work under pressure.