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Job Description
- Providing software application support under the supervision of the Senior Engineer.
- Performing analyses on software application functionality and suggesting improvements.
- Ensuring effective front end and back end functionality of applications.
- Consulting with the software development team, internal users, and clients to improve application performance.
- Managing code migration across environments to ensure continued and synchronized functionality.
- Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
- Keeping record of configuration changes and scheduling application updates.
- Documenting processes and monitoring application performance metrics.
- Providing front end support to clients and colleagues in other departments.
Job Requirements
- Experience in software companies
- Experience more than 3 years as application support
- SQL
