• Maintain up-to-date billing system.

• Generate and send out invoices.

• Follow up on, collect and allocate payments.

• Carry out billing, collection and reporting activities according to specific deadlines.

• Perform account reconciliations.

• Monitor customer account details for non-payments, delayed payments and other irregularities.

• Research and resolve payment discrepancies.

• Maintain accounts receivable customer files and records.

• Follow established procedures for processing receipts, cash etc.

• Process credit card payments.

• Prepare bank deposits.

• Investigate and resolve customer queries.

• Process adjustments.

• Develop a recovery system and initiate collection efforts.

• Communicate with customers via phone, email, mail or personally.

• Assist with month-end closing.

• Collect data and prepare monthly metrics.