Operation Specialist

● Gather information regarding shipments from clients

● Design logistics solutions (shipments) with routing executives using service departments, subcontractors and foreign agents’ suppliers

● Coordinate the execution of shipments (operations) with suppliers and the shipping lines as per shipments’ design

● The booking confirmation should be sent to the supplier, the client, the customs clearance representative to proceed in the shipment design

● Submit the customs clearance representative (booking confirmation, packing list, preliminary invoice) to proceed in the shipment design 

● Receiving from the client final email with the full data of the shipment (client details, consignee details, full details of the containers) to forward it to the shipping line to get the draft BL and send it back to the client to get his approval 

● Organize shipment documentation for clients till he receive final BL and the final invoice 

● Update clients on status of shipments

● Follow the shipping line invoice and the invoice of the THC/DHC to pay him to get the final BL 

● Resolve any issues that may arise during operations

● Review supplier & clearance invoices and forward to finance department

● Build client invoice on company accounting system

● Resolve discrepancies and/or claims regarding client and supplier invoices

● Relay client trends and possible opportunities to commercial functions

● Handle client claims

● Following the insurance on the shipment if requested from the client