Customer service

Position Summary: 

Receptionist is the image of us the first line of communication in our clinic 

Essential Job Functions:

Customer Service duties (Female Only ) 

• Greeting and welcoming patients to the practice according to our protocol and training
• Scheduling, rescheduling, or canceling appointments as needed.
• Collect date from the patient and Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing

Administrative duties  

• Receiving and Calls referring doctors, patients
• follow Stock level
• communicate with lab and follow their work
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Accounting Duties 

• Record accounting daily activities
• Updates billing system and Invoices