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Job Description
- Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
- Arrange, book, and confirm space on flights, freight, cargo, and other transportation methods.
- Develop and maintain excellent customer service to internal and external customers, to advise of shipment details, and provide quotations.
- Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available. Index and create tracking files to initiate clearance process, once documents are received.
- Perform sea/air freight import operations, FCL / LCL.
- Assist in coordination and communication of release to carrier, internal or external customer.
- Actively pursue a better understanding of the process (through self- study, courses, and seminars presented by approved sources, and receive certification of competency in these applications).
Job Requirements
- Bachelor’s Degree
- Excellent computer proficiency
- Excellent verbal and written communication skills
- Ability to work under pressure
- Time management.
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