Job Details
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Job Description
As a Customer Service Representative at Sutherland, you will be the face and voice of our company, providing exceptional service to our valued customers. You will handle a wide range of customer inquiries, concerns, and complaints, ensuring their needs are met and exceeded.
Job Requirements
- Work experience as a Customer Service Trainer or similar role.
- Experience in customer service positions is a plus.
- Familiarity with interactive learning activities
- Excellent communication and presentation skills
- Graduates, Gap Year & Dropouts
- Excellent verbal and written communication skills, with a strong command of the English language.
- Exceptional problem-solving and decision-making abilities.
- Empathetic, patient, and customer-focused mindset
- Excellent English Speakers
- Flexible With Rotational Shifts