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Job Description
- Direct, oversee, and manage daily operations for our organization
- Uphold and enforce company policies and procedures and implement new processes
- Suggest changes to operating standards in order to improve the efficiency of work
- Set departmental goals and create plans of action for achieving them
- Work with the HR department to resolve employee issues and complaints
- Help foster a positive working environment for all workers and check in regularly to ensure employee satisfaction
- Maintain an efficient, organized workspace that encourages productivity at all times
- Complete daily operational tasks in a timely manner
- Perform general office duties as needed (sending/answering emails, phone calls, filing/electronically inputting forms, etc.)
- Build and maintain positive client and customer relationships
- Set-up and attend company meetings as required
- Train new hires in company processes and procedures
- Organize and distribute schedules and assignments
- Assist with budget creation
- Maintain open lines of communication between all departments
Job Requirements
- Bachelor’s degree in hotel and truism preferred
- 2+ years working in a management position and familiar with such duties and responsibilities
- In-depth knowledge of our specific industry a plus
- Service industry experience
- Excellent customer service skills
- Ability to consistently maintain positive client relationships
- Exceptional time-management and task-delegation skills
- Computer literate and proficient using Microsoft Suite
- Organized and detail-oriented
- Outstanding communicator both verbally and written
- Dynamic personality and strong leadership skills
- Only Giza resident