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Job Description
- Deliver excellent and Professional Impression to visitors, at all times to secure company image.
- Assist in keeping the reception area clean and tidy, at all times to secure company image.
- Deals with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail during daily tasks to insure deliver excellent travel coordinator service.
- Administer all reservations, cancellations and no-shows, in line with company policy when needed to provide excellent service.
- Keep up to date with current promotions and hotel pricing, to provide information to visitors, on request, while maximizing bedroom sales opportunities for cost saving.
- Fulfill all reasonable requests from visitors to ensure their comfort, satisfaction and safety when needed to provide excellent service
- Conduct regular checks throughout the day and report any issues to line manager to insure meet requirements.
- Assure the payment of provider invoices set by company policy & write a report weekly to monitor.
- Carry out instructions given by the management team and head office when needed to achieve the plans.
Job Requirements
- Fluent in English language
- Personal presentation skills.
- Respond professionally to visitors and callers.
- Keep stable under work pressure.
- Communication skills.
- Customer service orientation.
- Computer skills ( Microsoft office ).
- Business writing knowledge.
- Set priorities, plan and organize tasks.
- Females Only