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Job Description
Job Title: Waiter / Waitress
Job Summary:
Responsible for providing exceptional food and beverage service to guests in a five-star hotel setting, ensuring a high level of hospitality, guest satisfaction, and professional service standards.
Key Responsibilities:
- Greet and seat guests in a warm, friendly manner.
- Present menus and explain daily specials or promotions.
- Take accurate food and beverage orders and relay them to the kitchen or bar.
- Serve food and drinks promptly and professionally.
- Ensure tables are properly set and clean at all times.
- Handle guest requests and complaints courteously and efficiently.
- Maintain knowledge of menu items and hotel services.
- Follow hygiene, health, and safety regulations.
Job Requirements
Requirements:
- Previous experience in a luxury hotel or fine dining environment is preferred.
- Good communication and interpersonal skills.
- Professional appearance and positive attitude.
- Ability to work in a fast-paced, team-oriented environment.
- Proficiency in English; additional languages are a plus.