Call Center Technical Trainer

Confidential Company Maadi, Cairo

103
Applicants for
1 open position
54
Viewed
10
In Consideration
25
Not Selected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Define training needs analysis. 
  • Design course materials and tests.
  • Delivers training to the new batches and refreshment sessions for existing teams.
  • Assures trainees attendance, design training quiz, tests and owning training adherence and results.  
Job Requirements
  • Training or operational experience in other contact centers from 1 to 3 years.
  • Good Supervisory and communication skills.
  • Very good English written and speaking.
  • Android & smartphones awareness is a must 
  • Efficient and has high customer and quality focus.