Operations Manager

Swvl Alexandria

Applicants for
1 open position
Experience Needed:
More than 6 years
Career Level:
Job Type:
Full Time
1 open position
Job Categories:
About the Job
  • Manage the sustainable flow of acquisition and day to day operations for SWVL's three categories which are regular, travel & corporate in Alex process flow management & optimization
  • Participate and lead company strategic projects
  • Ensure stability of daily operations and acquisitions for Alexandria .
  • Synergy and communication with city, country & Central teams.
  • Generate operational Reports.
  • Accountable for all operational elements of the product and ensure operational excellence with regards to customer & captain experience, and channels / instruments efficiency. .
  • Managing the design of the optimum channels and instruments commissions and incentives as well as continuously driving performance monitoring, improvements, cost saving initiatives and mystery shopping activities.
  • Support the ongoing Go-To-Market , promotional, and pilot activities within the product life cycle various stages.
Job Requirements
  • Proven track record of strong operational excellence.
  • 6 years of work experience.
  • Min 4 years of experience in operation roles.
  • Previously proven experience in working in analytical capacity.
  • Very good English level.
About this Company

Swvl is a revolutionary idea that was born from passion, loyalty, and persistence to face all challenges that come our way. It started with an observation turning into a realization, too many cars on the streets, wasting our limited resources: time, space and money.

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