IT Help Desk Specialist

Ayman Shahin Group Arab, Port Said

Applicants for
1 open position
In Consideration
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Supports operation of help desk and serves as focal point for customer concerns
  • Identifies, researches, and resolves technical problems for end users on a variety of issues
  • Run reports to determine malfunctions that continue to occur
Job Requirements
  • +1 year of experience providing level 1 or above help desk support in IT operations
  • Excellent communication skills
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure
  • environment
About this Company

Ayman Shahin Group has been established to provide the Egyptian consumer with Globally Prominent Premium FMCG Brands. In this regard, the ASG became rapidly the largest Channel Distribution Company in FMCG brands in Egypt.

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