Technical Support

OTEX TECHNOLOGY - Nasr City, Cairo

73
Applicants for
1 open position
16
Viewed
11
In Consideration
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,000 to 2,500 EGP per month
Education Level:
Bachelor's Degree
Vacancies:
1 open position
About the Job

Responsibilities:

  • Installation & configuration and troubleshooting windows servers and networking environments 
  • Outstanding diagnostic, problem-solving and analytical skills.
  • Hands-on experience with common software and hardware.
  • Maintenance and monitoring of computer networks and systems.
  • Maintain up-to-date Images for all desktop and laptop models.
  • Logging the queries of customers and employees.
  • Remote support of technical issues via telephone and/or with remote support software.
  • Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
Job Requirements

Qualifications:

  • Bachelor’s Degree in computer science or relevant studies
  • CCNA basic knowledge
  • Solid knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies
About this Company

Otex is an Egyptian company that becomes one of the leads in software development and digital marketing companies in Egypt and Saudi Arabia.
We introduce our services with pleasure, and we are seeking every day to reach our clients' goals and gain their satisfaction. (More)

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