IT Technical Support Specialist

Rashideen Egypt for Trade Maadi, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Education Level:
Bachelor's Degree
1 open position
About the Job
  • Troubleshoot any hardware/software issues at users’ end.
  • Follow up on the daily operations with technical support team.
  • Communicate with concerned functions any technical issues/announcements
  • Manage the inventory of devices (i.e. printers, handhelds, PCs, scanners..etc)
  • Coordinate with other IT divisions the implementation of projects. (software/hardware)
Job Requirements
  • Bachelor degree in engineering or information systems.
  • 1 to 3 years’ experience in technical support.
  • Proper administrative knowledge of the Windows operating system.
  • CCNA / MCSA / ITIL foundation.
  • Previous experience in SAP is preferred.


  • Strong communication skills
  • Solid analytical skills
  • Problem-solving capabilities
  • Good command of both written and spoken English
About this Company

Rashideen Egypt for Trade Co. (RETC) is one of the leading companies operating in the field of FMCG in Egypt. Also, we are part of a regional group, having its headquarters in U.A.E, we professionally manage different industries including oil & gas, the tobacco industry, mega... (More)

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