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Job Description
- Provide IT technical support for local and remote users.
- Perform installation, configuration and troubleshooting of Hardware, Software and LAN infrastructure.
- Act as the first line of support for security applications including VPN & Antivirus.
- Troubleshoot the network services (printing, email service and Internet access, file sharing).
- Ensure timely resolution of all first level problems with minimum supervision
- Back-up and restore users’ files and devices configuration.
- Ensure accurate allocation of information technology assets
- Apply the application of all IT policies and regulations
Job Requirements
- Bachelor’s degree in computer science
- 1- 3 Years of experience in a similar position.
- availability to work on sites in/outside Cairo
- Solid knowledge of Windows administration, network setup and administration, hardware software troubleshooting and maintenance.