Mobile Core Data Network Operations & Support Supervisor

Orange Egypt - Abu Rawash, Giza

Applicants for
1 open position
Experience Needed:
More than 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Provide second level support on 24/7 basis for network connectivity, quality and alarm triggered problems for all Mobile Core DN equipment present in all sites remotely and on site.
  • Administer, test and maintain Core Data network elements and links in all Orange switches including but not limited to (routers CRS/ASR, switches ME Switches/SAT/NCS, Load Balancers F5, and network security devices ASA. SRX Forti, in addition to any other component added to the network) that protect Orange Core services such as Voice , signaling , SMS , VAS , Data , HLR/SDM , IN , BSS ,Infosec, Skill center, NMS, IT, SMS large accounts & third party VPNs, Customer service applications connecting to Core/VAS/Paco networks, Packet core (LTE/4G/PCRF/SGSGN/GGSN/.. ), etc., while communicating and working with corresponding service providers (LDN & TE, etc).
  • Ensure proper integration, testing and operation of all Orange core services (VAS, IN, Voice, SMS, BSS, packet core ...) implemented over the Data network while ensuring Quality of service and availability requirements for critical services such as Voice Signaling , HLR/SDM and any prevailing service deemed as critical, to meet Orange business goals.
  • Prepare and review contingency plans to minimize or eliminate impact on Orange?s customers for planned/urgent actions or major problems.
  • Participate in handling complex data network projects and provide technical proposals that speed problem resolution or better implementation of work orders.
  • Revise and approve implementation of assigned technical solutions in coordination with vendor and concerned departments.
  • Perform daily, weekly and monthly network health checks & follow up with concerned teams till resolution.
  • Perform regular network modifications through work orders including routing, access, monitoring, H.W installations,..etc
  • Ensure proper documentation and regular reporting of network performance and team activities to his management.
  • Ensure a proper methodology implementation during the diagnosis of problems, taking appropriate actions and handle business priorities.
  • Follow up on assigned daily team activities and problems resolution with concerned teams.
  • Follow up with vendors all pending problems and escalate to higher levels if SLAs are not being followed or if the business is being affected as a result of problems.
  • Schedule implementation plans for assigned projects, conduct acceptance and services? testing for data network for new services and product.
  • Coordinate with other teams inside or outside Technology department for daily operations or implementation of new tasks.
  • Review and update operational procedures as needed and propose solutions to enhance the operational environment.
  • Diagnose and correct faults in all Core Data network components using the available tools and resources.
  • Ensure all core DN components new and deployed are fully integrated with DN management tools for proper alarm reporting, capacity management, configuration change management, event and performance management.
  • Assure existence of spare parts and active support for all deployed DN equipment prior to installation.
  • Test and accept newly installed DN devices and perform power, device and link redundancy checks before being introduced to the operational network.
  • Implement all S/W upgrades and correspond fix releases delivered by supplier.
Job Requirements
  • Bachelor degree in Engineering, Electronics & Communications or Computer Engineering majors
  • Technical certification is a must (at least CCNA or JNCIA sec but preferably CCNP/CCIP/JNCIP Sec..)
  • Minimum 4 years of Hands-on experience in Mobile operator, internet service provider, or system integrator (operations or Engineering departments).

Functional Skills & Abilities


  • Aware of the OSI TCP/IP Model
  • Aware of the building blocks of IP QoS, congestion management, traffic policing & shaping and QoS best practices.
  • Knowledge of network elements administration and management concepts including SNMP, KPIs, and translating MIB files
  • Good Knowledge of BFD, VPLS, HSRP concepts and troubleshooting.
  • Good Knowledge of the GSM & Packet Core network technologies & concepts and building blocks
  • Ability to analyze packet capturing files for detailed investigations
  • Ability to write scripts for workarounds due to application and devices limitations.


  • Solid knowledge of data network concepts and devices; IP networks, MPLS, Traffic Engineering, implementing EIGRP/OSPF/BGP/MBGP/ISIS, Implementing the basics of IPv6, manipulating routing updates.


  • Knowledge of how to secure network infrastructure, understanding core security concepts, managing secure access, VPN encryption and firewalls (Juniper SRXs/Fortigate/Cisco ASA)
  • VPNs implementation and VPNs advanced features
  • Firewall (Policy, NAT, IPSec).
  • IPS & IDS.
  • Next Generation Firewall.

Load Balancing:

  • Basic knowledge of Load balancers functionality and administration especially F5
  • Basic knowledge of WAF functionality
  • Supporting certificates according to position:

Supporting Skills

  • Very good English both spoken and written.
  • Very good computer skills.
  • Problem Solving & Troubleshooting Skills.
  • Team player, result & customer oriented.
  • Ability to work under pressure.
  • Excellent Communication Skills
  • Flexibility and Business Sense
About this Company

At Orange we have one priority: provide an incomparable experience!

With its strategic project, Essentials2020, Orange has set itself the task of ensuring it is ever-present to connect every individual to what is essential to them, and to provide a unique daily... (More)

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