Materialize business objectives and ideas into a feasible solution.
Align the IT systems to guarantee harmony.
Proactive maintenance and issue resolution for IT systems.
Manage crisis situations and work under pressure to resolve problems.
Cross site systems management ,
Manage, configure and develop Regional WAN
Design, maintain, develop, and evaluate all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless, and related components.
Identify areas for improvement. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure. (Min 1 Recommendation/enhancement per Quarter)
Manage and ensure sustainability of Internet, VPN and LAN connectivity.
Disaster recovery site management.
Data center management.
Conduct Security assessment.
Document & maintain configuration for design, configuration, routines, processes and tools.
Test server performance and provide network performance statistics and reports.
Act as second line support for all IT hardware or software.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Assist with the planning and deployment of infrastructure security measures.
Attending training to develop relevant knowledge and skills
More than 5 years
Not Specified at least
University degree in the field of computer science and/or 5 years equivalent work experience.
Certification in at least 2 of the following [ CCNA, MCITP, MCSE, VMware, Blade Servers ] or 2 years extensive experience per area..
3+ years’ experience in infrastructure or similar Position.
Good knowledge of service and application delivery, as well as successful service level agreement accomplishments.
Knowledge of current protocols and standards, including ITIL, Service Desk tools, VMware, Microsoft Windows Servers, Exchange, Networking passive & active components, Business continuity techniques and tools, and Information Security.
Strong interpersonal, written, and oral communication skills.
Able to conduct research into issues and products as required.
Ability to present ideas in a user-friendly language.