IT Support Specialist

Lulu International Group - Nasr City, Cairo

78
Applicants for
5 open positions
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
5 open positions
About the Job
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Priorities and manage many open cases at one time
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.
About this Company

LuLu Group International today is a highly diversified entity with operations spanning a vast geographical landscape. Spearheaded by the retail division, the Group has interests in Imports & Exports, Trading, Shipping, IT, Travel & Tourism and Education.

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