Customer Service Agent
ABC Bank -
Zamalek, CairoPosted 10 years ago1,389Applicants for3 open positions
- 6Viewed
- 2In Consideration
- 0Not Selected
Job Details
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Job Description
- Welcome customers to obtain information and explain available services.
- Cross selling all the bank’s products .
- Increasing the branch customer base .
- Ensure service excellency .
- Contribute to the profitable growth of the bank in line with the strategic guidelines and the bank policies and procedures .
- Perform an outside calls to increase the branch customer base .Feed the system with all information obtained from customers.
- Open all types of accounts (current, savings, time deposit, saving certificates).
- Answer Customer inquiries and correct errors.Helps customer complete any application
- Receiving complaints from customers & register them & deliver it to the concern person
- Solve client’s problems within his/ her responsibility
- Handling all inquiry received from clients (position – statements – T/Ds maturity )
Job Requirements
- Bachelor Degree in Accounting, Economics, Business Administration.
- Very Good command of Microsoft office.
- Very Good command of English & Arabic languages.
- Presentable,
- Very Good communication skills
