HPE Presales Engineer

Ingram Micro is looking for an HPE Presales Engineer

To enhance sales of assigned products by offering pre-sales support to customers, designing solutions and assist salespersons to upsell & cross-sell a designated product. Conduct enablement sessions for sales. Complete required vendor certifications ( both sales, presales & Technical ). Assist channel partners to meet the required vendor certifications. Liaise with vendor for an update on the latest technology.

Responsibilities, Supporting Actions & End-Results

Major Responsibility: Pre-Sales

Supporting Actions:

• Convert customers /resellers enquire into the right technical solutions
• Meet with end-users to better understand their requirements if necessary.
• Generate Bill of Materials
• Conduct demos and proof of concept in Aptec’s demo center (where applicable) to present the right solution to customer (reseller and/or end-user) or on the customer site
• Design solutions blocks in collaboration with hardware/software vendors and present same to the customer.

End Results: Convert sales inquiries into right technical solutions and present same to the customer (reseller and or end-user)

Percentage: 40%

Major Responsibility: Training

Supporting Actions:

• Arrange and conduct a technical training for partners/customers
• Arrange and conduct in-house technical training for Aptec’s partner (where applicable) as per target assign

End Results: Arrange and conduct a technical training for partners/customers

Percentage: 15%

Major Responsibility: Product Knowledge

Supporting Actions:

• Study and take seriously all the arranged training by the department head in order to keep the technical knowledge at the required level.
• Get pre-sales/technical certificates from the vendor.
• Knowing well technically what the competition is offering
• Make sure that the demo center (hardware and software) is working properly (if applicable )

End Results: Keep updated with the latest product information and technical requirements in order to give the right technical solutions to customer

Percentage: 20%

Major Responsibility: Channel Enablement Activities

Supporting Actions:

• Develop, execute and maintain good relationship with technical team in top # (as per target assigned) reseller accounts in order make Aptec first choice company to deal with.
• Develop, execute and maintain good relationship with Vendor’s sales team in order to get maximum business support (special prices…)
• Support the resellers in troubleshooting
• Work on upgrading system/tools whenever is required from vendor
• Be representative and ready any time to meet resellers
• Report to vendor as per vendor’s requirements (if applicable)

End Results: Develop and maintain good relationship with resellers and vendors technical teams in order to

receive maximum business support and make Aptec first choice company to deal with

Percentage: 10 % ­­­

Major Responsibility: Assist BD for designated product

Supporting Actions:

• Recruit new partners
• Build funnel on the designated product
• End-user visits if required